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PF
Prestige Family Medicine
Front Desk Associate
Career Insights for Receptionist
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Scorecard
Based on Georgia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,453 / year median in Georgia
+13% projected growth
Job Description
Job Summary We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude and organizational skills will help create a professional and friendly atmosphere for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Duties Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression. Manage multi-line phone systems, directing calls accurately and courteously while providing excellent customer support. Handle data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools to maintain accurate records. Support office management activities including filing, calendar management, appointment scheduling, and document proofreading. Operate office equipment efficiently, including fax machines, printers, and computer systems with high levels of computer literacy. Maintain organized front desk areas by managing supplies, filing documents, and ensuring a tidy workspace. Assist with clerical tasks such as copying, scanning, and preparing correspondence to support daily office operations. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel), data entry, spreadsheets, and productivity software. Familiarity with QuickBooks or similar accounting software is a plus. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional phone etiquette and experience managing multi-line phone systems. Bilingual abilities are highly desirable to serve diverse client needs effectively. Demonstrated customer service skills with a friendly demeanor and professional communication style. Prior front desk or reception experience preferred; personal assistant experience is advantageous. Ability to type quickly with accuracy while maintaining attention to detail for proofreading and data entry tasks. Strong time management skills to prioritize responsibilities efficiently while supporting team needs. This position is an excellent opportunity for motivated individuals eager to grow their administrative career in a vibrant work environment!