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Imagine Dental & Orthodontics

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,323 / year median in Iowa

+3% projected growth

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Job Description

Front Desk Receptionist Imagine Dental & Orthodontics Ankeny, IA Job Details Full-time $15
  • $17 an hour 4 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Computer operation Dental receptionist Computer literacy Filing High school diploma or GED Dental terminology Full Job Description Imagine Dental & Orthodontics is been treating and serving patients for more than 6 years.
We are looking for a person who has an excellent personality who can maintain our reputation.
Essential Responsibilities:
A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing.
  • Answer incoming calls using proper telephone etiquette.
  • Check patients in and out. Schedule/confirm patient appointments.
  • Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
  • Collect all co-payments and past due balances on date of service.
  • Present financial policies and arrangements accurately to patients.
  • Facilitate effective patient flow using the proper callback system.
  • Identify, reference and apply insurance coverage and billing.
  • Perform basic computer functions. Act in a professional manner.
  • Other duties as assigned. Required Skills & Experience
  • Six months of similar job experience.
  • Demonstrate ability to assume Patient Services Representative's essential responsibilities.
  • High School Diploma or equivalent.
  • Demonstrate knowledge of effective scheduling.
  • Comply with protocols and standards.
  • Demonstrate and promote superior customer service skills.
  • Ability to multi-task.
  • Exercise basic knowledge of dental terminology.
  • Support corporate vision and strategy Imagine Dental & Orthodontics provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type:
Full-time Benefits:
Employee discount Flexible schedule Paid time off
Experience:
Customer service: 1 year (Preferred) Work Location 201 S Ankeny Blvd, Ankeny, IA 50023 4730 SW 9th St, Des Moines, IA 50315 Required to work at both the Ankeny and Des Moines locations
Pay:
$15.00
  • $17.00 per hour Expected hours: 30.0
  • 35.
0 per week
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements