Location:

In-Person Pay:

$14.00 - $15.00 per hour

Expected Hours:

16 - 40 hour per week

Schedule:

8-hour shifts Day shift Afternoon shift Night shift Must be flexible to any shifts Weekend availability is required On-call availability for additional coverage Must be able to work during Thanks giving and

Christmas Benefits:

Employee Discount Job Summary:

We are seeking a friendly and reliable part-time Front Desk Representative to join our team. In this role, you will be the first point of contact for guests, ensuring their stay is pleasant and smooth from check-in to check-out. You will handle guest inquiries, manage reservations, and provide excellent customer service.

Key Responsibilities:

Greet and welcome guests in a friendly and professional manner Handle check-in and check-out processes efficiently Answer phones within first 2 rings, respond to inquiries, and assist with reservations Maintain accurate guest records Address guest concerns or complaints in a prompt, courteous manner Provide information about hotel amenities, services, and local attractions Perform basic administrative tasks, such as managing keys and processing payments Maintain a neat and organized front desk area

Qualifications:

High School diploma or equivalent (Preferred) 1 year of hotel or hospitality experience (Preferred) Strong communication and customer service skills Ability to work in a fast-paced environment and handle multiple tasks Proficiency in using hotel management software (a plus) Flexible availability, including weekends and being on-call for additional shifts Must be available during Thanksgiving and Christmas Holidays If you have a passion for hospitality and enjoy working in a customer-focused role, we would love to have you on our team!

PLEASE DO NOT APPLY IF YOU ARE NOT AVAILABLE FOR THANKSGIVING AND CHRISTMAS HOLIDAYS.

Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Are you willing to work on Thanksgiving and Christmas Break (Holiday pay)? Are you willing to work on weekends? Are you willing to be on-call as needed? Are you 18 and over? Are you legally authorized to work for the position you are applying for?

Experience:

Customer service: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Overnight Shift (Required) Ability to

Commute:

Ankeny, IA 50021 (Required) Ability to

Relocate:

Ankeny, IA 50021: Relocate before starting work (Required)

Work Location:

In person