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FE
Family Eye Center
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Iowa data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,323 / year median in Iowa
+3% projected growth
Job Description
Join Our Team! Family Eye Center is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be the welcoming face of our practice. If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized while juggling multiple tasks, we would love to hear from you. What You'll Do
- Welcome patients with a warm and professional attitude
- Answer incoming phone calls and assist patients with questions
- Schedule appointments and manage provider schedules
- Check patients in and out efficiently
- Verify and update patient information
- Assist with insurance verification and eligibility checks
- Collect payments and maintain accurate records
- Support patient flow and communication between departments What We're Looking For
- Friendly, positive, and patient-focused personality
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Ability to multitask and stay focused in a busy environment
- Comfortable learning and using computer systems
- Strong communication and customer service skills
- Ability to remain calm and professional during high-volume periods
- Team player with a willingness to learn Qualifications
- Previous receptionist, front desk, or customer service experience
- Experience scheduling appointments
- Experience verifying insurance benefits or pulling insurance eligibility
- Medical, healthcare, or optical office experience is a plus, but not required What We Offer
- Competitive pay based on experience
- Paid time off
- Retirement plan
- Flexible spending account
- Employee discounts
- Supportive team environment
- On-the-job training and opportunities for growth Schedule Full-time Occasional Thursday evening shift until 7:00 PM Some Saturday mornings required No experience?
Pay:
$14.00 - $19.00 per hour Expected hours: 36.0 per weekBenefits:
Employee discount Flexible spending account Retirement planWork Location:
In personBenefits
- Paid Time Off (PTO)
- Other Retirement and Savings
- Health Insurance
- Dental Insurance