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Bloom Pediatrics

Pediatric Receptionist / Front Office

Career Insights for Receptionist

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Based on Iowa data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,323 / year median in Iowa

+3% projected growth

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Job Description

Job Summary:
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support.
Duties:
  • Greet and welcome guests in a friendly and professional manner
  • Answer and direct phone calls using proper phone etiquette
  • Manage and organize files, both physical and computerized
  • Assist with scheduling appointments and maintaining calendars
  • Provide administrative support to staff as needed
  • Handle customer inquiries and provide information about services
  • Assist with billing and insurance claims as required
Requirements:
  • Proven work experience as a Front Desk Receptionist or similar role
  • Excellent communication and interpersonal skills
  • Proficiency in computerized systems and office software
  • Maintain and update patient records in the electronic health system (EHR/EMR)
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with phone systems and office equipment
  • Medical experience preferred
  • Bilingual preferred Join our team as a Front Desk Receptionist to be the face of our office, providing exceptional service to our clients while supporting the smooth operation of our administrative processes.
Job Type:
Full-time Pay:
$15.00
  • $19.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person