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Advantage Pro INC.
Front Desk Receptionist
Job Description
Job Summary We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a welcoming environment for visitors, clients, and staff alike. This paid position offers an exciting opportunity to develop your office management and communication skills while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Answer phone systems efficiently, directing calls accurately and professionally. Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools. Handle data entry tasks with precision, maintaining accurate records in spreadsheets and office management systems. Support clerical duties such as filing, proofreading documents, and managing correspondence. Assist with office management tasks including inventory control, supply ordering, and maintaining a tidy reception area. Provide customer support by addressing inquiries, providing information, and ensuring excellent client communication. Qualifications Proven experience in office administration or front desk reception roles with strong clerical skills. Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with Google Workspace applications. Excellent computer literacy with the ability to quickly adapt to new software tools. Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional phone etiquette and communication skills, including experience with multi-line phone systems. Bilingual abilities are a plus for effective client communication across diverse populations. Previous experience with QuickBooks or similar accounting software is advantageous but not required. Join us if you're ready to bring your enthusiasm, technical proficiency, and organizational talent into a role that makes a real difference every day!
Pay:
$17.00 - $18.00 per hour Expected hours: 40.0 per weekWork Location:
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Based on Iowa data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,323 / year median in Iowa
+3% projected growth