Job Title:

Receptionist Location:

Fence Store /

Showroom Schedule:

Monday-Friday, 8:00 AM - 5:00

PM Reports To:

Store Manager / Sales Manager ________________________________________ Job Summary The receptionist is the first point of contact for customers at the fence store. This role staffs the front counter and plays a key role in sales support, customer service, and daily administrative operations. The receptionist assists walk-in and wholesale customers, processes payments, schedules sales appointments, and supports the outside sales team while ensuring accurate handling of cash, checks, and sales documentation. ________________________________________ Key Responsibilities Customer Service & Sales Support Staff and manage the front counter during business hours Greet and assist walk-in customers with product information, pricing, and general inquiries Answer incoming phone calls and check/respond to voicemails in a timely manner Schedule appointments for outside sales representatives Maintain a professional, friendly, and helpful customer experience at all times Sales & Administrative Duties Prepare and print subcontractor checks as directed Assist with order entry, estimates, and sales documentation Communicate effectively with sales representatives, subcontractors, and internal team members Support daily store operations and general office tasks as needed Cash Handling & Financial Accuracy Receive and process cash, check, and card payments Prepare daily cash deposits Perform cash drawer reconciliation and ensure accuracy Follow company procedures for handling money and financial records ________________________________________ Qualifications High school diploma or equivalent Previous experience in inside sales, retail counter sales, or customer service preferred Experience handling cash, payments, and reconciliations strongly preferred Strong communication and interpersonal skills Comfortable answering phones and assisting walk-in customers Basic computer skills and ability to learn sales and estimating software Organized, detail-oriented, and reliable ________________________________________ Skills & Attributes Friendly and professional demeanor Strong attention to detail, especially with money handling Ability to multitask in a fast-paced environment Dependable and trustworthy Team-oriented with a willingness to support others ________________________________________ Work Environment Indoor retail and showroom setting Frequent interaction with customers, contractors, and sales staff Standing at the front counter for extended periods may be required ________________________________________ This document is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required.