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IW
Illinois workNet
Receptionist
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Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth
Job Description
Description We are looking for a welcoming and organized Receptionist to support daily front-desk operations in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive first impression, managing calls efficiently, and keeping the office running smoothly. The person in this role will interact with visitors, assist with incoming correspondence, and help maintain a well-organized office environment.
Responsibilities:
- Welcome patients and visitors in a courteous and attentive manner while directing them appropriately upon arrival.
- Manage a multi-line phone system, answer incoming calls promptly, and route each call to the correct contact or department.
- Receive, sort, and distribute incoming mail and deliveries to support efficient office operations.
- Maintain a neat, organized, and presentable reception area for patients, guests, and staff.
- Provide general front-office assistance, including responding to routine inquiries and supporting administrative tasks as needed.
- Coordinate visitor access and assist with preparations related to office inspections when required. Requirements
- Previous experience in a receptionist or front-desk support role.
- Ability to handle a multi-line phone system with accuracy and professionalism.
- Strong verbal communication and interpersonal skills when assisting patients, visitors, and callers.
- Comfortable managing inbound calls and directing inquiries in a fast-paced office setting.
- Reliable organizational skills with the ability to manage mail, messages, and daily front-desk activities.
- Availability to work in a part-time receptionist capacity.