Platt Professional Counseling is seeking to hire an experienced and knowledgeable behavioral healthcare receptionist to join our team. We are looking for a self-motivated, detail-oriented person with prior receptionist experience to provide excellent client care and support to our clinicians. The responsibilities of the position include:

• Greeting clients
• Answering the phone
• Managing client appointments and clinicians schedules in practice software system
• On boarding new clients in practice software system
• Assisting counselors with questions regarding office procedures
• Gathering client insurance information accurately
• Posting payments at front desk
• Checking intake documents for completion
• Resolving clients' concerns and answering questions
• Familiarity with requirements of HIPAA regulations and maintaining highest level of confidentiality
• Other office duties as assigned This is a part-time position, approximately 15-20 hours per week, with an hourly rate of $16
• 18 depending on work experience.

We are looking for a reliable, detail orientated, ethical, individual who is able to work with a team as well as independently. Skill set required includes problem solving skills, the ability to be self-motivated in order to succeed in this position, and proficiency with computers.

Schedule:

Weekdays, day shift and some early evenings until 6:30

PM Experience/Skills:

Professional phone etiquette Customer service Proficient in Microsoft Office Suite Experience working in Simple Practice Organizational skills Multitasking & prioritizing Dependability Written and verbal communication Problem-solving Ability to work under pressure Attention to detail Ability to accept feedback Team player Able to work independently Company's website: http://plattpc.com Resume, cover letter, references, and additional testing is required.

Job Type:

Part-time Pay:

$18.00

• $22.00 per hour Expected hours: 15.0
• 20.

0 per week

Benefits:

Flexible schedule Paid time off

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person