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PP
Platt Professional Counseling, LLC
Front Desk Receptionist
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Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth
Job Description
Platt Professional Counseling is seeking to hire an experienced and knowledgeable behavioral healthcare receptionist to join our team. We are looking for a self-motivated, detail-oriented person with prior receptionist experience to provide excellent client care and support to our clinicians. The responsibilities of the position include:
- Greeting clients
- Answering the phone
- Managing client appointments and clinicians schedules in practice software system
- On boarding new clients in practice software system
- Assisting counselors with questions regarding office procedures
- Gathering client insurance information accurately
- Posting payments at front desk
- Checking intake documents for completion
- Resolving clients' concerns and answering questions
- Familiarity with requirements of HIPAA regulations and maintaining highest level of confidentiality
- Other office duties as assigned This is a part-time position, approximately 15-20 hours per week, with an hourly rate of $16
- 18 depending on work experience.
Schedule:
Weekdays, day shift and some early evenings until 6:30PM Experience/Skills:
Professional phone etiquette Customer service Proficient in Microsoft Office Suite Experience working in Simple Practice Organizational skills Multitasking & prioritizing Dependability Written and verbal communication Problem-solving Ability to work under pressure Attention to detail Ability to accept feedback Team player Able to work independently Company's website: http://plattpc.com Resume, cover letter, references, and additional testing is required.Job Type:
Part-time Pay:
$18.00- $22.00 per hour Expected hours: 15.0
- 20.