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Platt Professional Counseling, LLC

Front Desk Receptionist

Pay: $16–$22/hr

Posted: 1 week ago

Location: Frankfort, IL (Onsite)

Last Updated: 1 week ago

Hours: Part-Time

Expires: 10/6/2026

Job Description

Platt Professional Counseling is seeking to hire an experienced and knowledgeable behavioral healthcare receptionist to join our team. We are looking for a self-motivated, detail-oriented person with prior receptionist experience to provide excellent client care and support to our clinicians. The responsibilities of the position include:

Greeting clients
Answering the phone
Managing client appointments and clinicians schedules in practice software system
On boarding new clients in practice software system
Assisting counselors with questions regarding office procedures
Gathering client insurance information accurately
Posting payments at front desk
Checking intake documents for completion
Resolving clients' concerns and answering questions
Familiarity with requirements of HIPAA regulations and maintaining highest level of confidentiality
Other office duties as assigned This is a part-time position, approximately 15-20 hours per week, with an hourly rate of $16
18 depending on work experience.

We are looking for a reliable, detail orientated, ethical, individual who is able to work with a team as well as independently. Skill set required includes problem solving skills, the ability to be self-motivated in order to succeed in this position, and proficiency with computers.

Schedule:

Weekdays, day shift and some early evenings until 6:30

PM Experience/Skills:

Professional phone etiquette Customer service Proficient in Microsoft Office Suite Experience working in Simple Practice Organizational skills Multitasking & prioritizing Dependability Written and verbal communication Problem-solving Ability to work under pressure Attention to detail Ability to accept feedback Team player Able to work independently Company's website: http://plattpc.com Resume, cover letter, references, and additional testing is required.

Job Type:

Part-time Pay:

$18.00

$22.00 per hour Expected hours: 15.0
20.

0 per week

Benefits:

Flexible schedule Paid time off

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person