Greet patients and visitors in a warm, professional, and courteous manner. Check patients in and out and ensure all required information is accurate and up to date. Answer and manage incoming phone calls and direct calls appropriately. Schedule, reschedule, and confirm patient appointments. Verify patient demographics and insurance information. Collect copays, balances, and other patient payments. Assist patients with questions regarding appointments, office procedures, and general services. Communicate effectively with physicians, clinical staff, and other members of the practice. Maintain accurate patient records while protecting confidential health information. Process referrals, medical records requests, forms, and other administrative tasks. Follow HIPAA regulations and all practice policies and procedures. Maintain an organized, professional, and welcoming front-desk environment. Assist with other administrative duties as needed to support the smooth operation of the practice.
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer service: 2 years (Required) Ability to
Commute:
Hinsdale, IL 60521 (Required) Ability to
Relocate:
Hinsdale, IL 60521: Relocate before starting work (Required)