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FINE CREW GARAGE

Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,883 / year median in Illinois

+6% projected growth

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Job Description

Recepcionista de Taller de Mecánica /
Auto Repair Shop Receptionist Puesto:
Recepcionista Responsabilidades:
Recibir y atender a los clientes de manera profesional. Contestar llamadas telefónicas, correos electrónicos y mensajes. Programar citas y administrar el calendario de servicios. Abrir y cerrar órdenes de trabajo. Preparar estimados, facturas y procesar pagos. Mantener actualizada la información de clientes y vehículos. Dar seguimiento a las reparaciones y mantener informados a los clientes. Coordinar la comunicación entre clientes, técnicos y gerencia. Apoyar con tareas administrativas, archivo, escaneo y organización de documentos. Mantener el área de recepción limpia y organizada. Cumplir con las políticas y procedimientos de la empresa. Realizar otras funciones y responsabilidades según se requiera o sean asignadas por la gerencia.
Requisitos:
Bilingüe obligatorio (español e inglés). Excelente servicio al cliente y habilidades de comunicación. Conocimientos básicos de computadora y programas de oficina. Capacidad para trabajar en equipo, organizar múltiples tareas y mantener la confidencialidad.
Position:
Receptionist Responsibilities:
Greet and assist customers in a professional and courteous manner. Answer phone calls, emails, and messages. Schedule appointments and manage the service calendar. Open and close repair orders. Prepare estimates, invoices, and process payments. Maintain accurate customer and vehicle records. Follow up on repair status and keep customers informed. Coordinate communication between customers, technicians, and management. Assist with administrative duties, filing, scanning, and document organization. Keep the reception area clean and organized. Comply with company policies and procedures. Perform other duties and responsibilities as required or assigned by management.
Qualifications:
Bilingual (English and Spanish) required. Excellent customer service and communication skills. Basic computer and office software knowledge. Ability to multitask, work effectively in a team environment, and maintain confidentiality.
Pay:
$18.00 - $25.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person