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IB
Impact Body Works
Front Desk Receptionist
Career Insights for Receptionist
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Based on Illinois data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,883 / year median in Illinois
+6% projected growth
Job Description
Front Desk Receptionist 9671 Cary Avenue, Schiller Park, IL 60176 $18
- $24 an hour
- Full-time $18
- $24 an hour
- Full-time We're looking for an organized, personable Front Desk Coordinator to be the first point of contact for our customers and a key link between our shop, our clients, and insurance companies.
Responsibilities:
- Answer incoming phone calls and greet walk-in customers professionally
- Schedule and confirm repair appointments
- Provide customers with timely updates on their vehicle's repair status
- Communicate with insurance adjusters and companies to coordinate claims, estimates, and approvals
- Follow up with customers regarding outstanding balances and process payments
- Maintain accurate customer and repair records
- Handle general administrative tasks (filing, data entry, correspondence)
- Assist with resolving customer questions or concerns in a friendly, solutions-oriented manner
Qualifications:
- Previous front desk, customer service, or administrative experience (auto shop or insurance experience preferred)
- Excellent phone etiquette and communication skills
- Comfortable multitasking and staying organized under pressure
- Basic computer skills (scheduling software, email, payment processing)
- Reliable, punctual, and detail-oriented
- Bilingual (Polish) is a plus
Pay:
$18.00- $24.