Veterinary Receptionist Associated Veterinary Clinic is seeking a friendly, organized, and dependable Veterinary Receptionist to join our team. Our front desk is a fast-paced environment, and our receptionists play an essential role in keeping the clinic running smoothly while providing excellent service to our clients and pets. Responsibilities
- Answer and manage a busy 4-line phone system
- Greet clients and patients in a friendly and professional manner
- Schedule appointments while effectively managing a busy veterinary schedule
- Contact clients to provide updates and follow up on how patients are doing
- Accurately document phone calls, client communications, and other pertinent information in patient charts
- Communicate client questions, concerns, and patient information to veterinarians and other team members
- Prepare patient charts and necessary paperwork for upcoming appointments
- Check clients in and out and process payments accurately
- Open the clinic and prepare the cash drawer for the day
- Complete closing paperwork, and end-of-day front desk responsibilities
- Maintain an organized and clean reception/front desk area
- Assist Veterinary Assistants and other team members when needed
- Help coordinate the flow of appointments and communicate delays or changes with clients and staff What we're looking for
- Friendly, professional, and comfortable working with the public
- Able to multitask and prioritize in a fast-paced environment
- Comfortable handling high volume of phone calls and client interactions
- Detail-oriented with string organizational skills
- Able to communicate clearly and professionally, both verbally and in writing
- Dependable and able to work well as a part of a team
- Comfortable using computers and learning veterinary practice software
- Compassionate toward both animals and their owners
- Able to remain calm and professional during stressful or emotional situations Veterinary or medical reception experience is a plus, but we value reliability, communication skills, attention to detail, and a willingness to learn.
S-S EOE V/D
Pay:
From $16.00 per hour Expected hours: 35.0 - 40.0 per week
Benefits:
Employee discount Paid time off
Work Location:
In person