A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
The Front Desk Coordinator is responsible for creating a welcoming and professional experience for clients, visitors, and employees while supporting the day-to-day administrative operations of the office. This position serves as the first point of contact, manages front desk activities, and helps ensure the office runs smoothly and efficiently.
WHAT YOU DO
Greet and assist clients, visitors, and employees in a friendly and professional manner. Answer, screen, and direct incoming phone calls. Receive, sort, and distribute mail, packages, and deliveries. Provide general administrative and clerical support to staff and management. Communicate with vendors, clients, and internal departments as needed. Handle confidential information with professionalism and discretion. Keep the reception area clean, organized, and welcoming. Assist with purchase orders. Assist with special projects and other administrative duties as assigned.
WHAT YOU BRING
The duties and primary responsibilities below are intended to describe the general content and requirements of this job and are not intended to be an exhaustive statement of duties. High school diploma or equivalent; additional administrative training is a plus. Previous front desk, receptionist, customer service, or administrative experience preferred. Strong verbal and written communication skills. Excellent organizational and time-management abilities. Professional, friendly, and dependable demeanor. Ability to multitask and prioritize responsibilities in a busy environment. Proficiency with Microsoft Office and phone systems. Strong attention to detail and problem-solving skills. Ability to sit or stand for extended periods. Ability to use a computer, telephone, and standard office equipment. Ability to occasionally lift or move office supplies and packages. •
WHAT YOU SHOULD KNOW
Martell Services Group is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. Martell Services Group makes hiring decisions based solely on qualifications, merit, and organizational needs.
Pay:
From $16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
Experience:
Front desk: 2 years (Required) Multi-line phone systems: 2 years (Required)
