A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$16.00 Front Desk Receptionist Wilson and Kinsman, LLC - South Bend, Indiana Job Summary Wilson and Kinsman, LLC is hiring a Front Desk Receptionist to join our growing legal team. We are looking for an energetic, outgoing professional who has never met a stranger and genuinely enjoys interacting with people. This position serves as the first point of contact for our clients, visitors, and callers, making a positive first impression a critical part of the role. The ideal candidate is friendly, polished, dependable, and able to confidently memorize and follow scripts while maintaining natural and engaging conversations. Strong communication skills, reliability, and a professional appearance are essential. We are looking for someone who brings enthusiasm to work every day and thrives in a fast-paced environment. Responsibilities Answer and direct incoming phone calls using established scripts and procedures Greet clients, guests, and vendors in a welcoming and professional manner Take accurate messages and ensure timely communication with clients and staff Maintain a clean, organized, and professional reception and lobby area Assist with intake calls and gather basic client information Process incoming and outgoing mail, packages, and deliveries Support attorneys, case managers, and office staff with administrative tasks Document client interactions and notes accurately in the firm's systems Maintain professionalism and confidentiality at all times Qualifications Excellent verbal and written communication skills Extremely friendly, outgoing, and comfortable talking with people throughout the day Strong ability to memorize, learn, and consistently follow scripts and procedures Dependable with outstanding attendance and punctuality Highly organized with strong attention to detail Comfortable using computers and office software, including Word, Teams, and Outlook Professional appearance and demeanor Able to multitask and stay calm in a busy environment Positive attitude and willingness to learn Experience in a receptionist, customer service, call center, or front desk role is preferred but not required
Compensation Hourly Rate:
$16.00
Job Type:
Full-time Why Join Us? At Wilson and Kinsman, LLC, we pride ourselves on delivering exceptional legal service with compassion and professionalism. As our Front Desk Receptionist, you will play a vital role in creating a welcoming experience for every client who contacts our office. You'll work alongside a supportive team that values reliability, positivity, and outstanding customer service. Benefits 401(k) matching Paid time off Work Location In person Ideal Candidate Traits Never meets a stranger Friendly and energetic personality Excellent phone presence Quick learner with strong memorization skills Reliable and punctual Professional and polished Strong communicator who enjoys helping people
