We are looking for a Front Desk Coordinator to support daily front office operations for a healthcare-focused setting. This Contract position is ideal for someone who enjoys creating a welcoming first impression, keeping schedules organized, and assisting patients through the check-in process. The role blends customer service, administrative coordination, and appointment support in a detail-oriented environment where accuracy and clear communication are essential.
Responsibilities:
- Welcome patients and visitors courteously, answer incoming calls, and direct questions to the appropriate staff members.
- Manage appointment calendars by booking, confirming, rescheduling, and canceling visits while maintaining accurate scheduling records.
- Register arriving patients, verify essential information, and ensure check-in procedures are completed efficiently.
- Support front office workflow by handling routine receptionist tasks, monitoring patient flow, and maintaining an organized reception area.
- Communicate clearly with patients regarding office procedures, arrival expectations, and general visit-related information.
- Enter and update basic patient and appointment details with attention to accuracy and confidentiality.
- Help maintain a neat workplace appearance by following dress expectations such as scrubs or business casual attire.
- Complete pre-employment screening requirements, including background screening and required substance screening, before starting the assignment.