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WF
W.C.K Foundation Repair
Receptionist / Office Support
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Based on Louisiana data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$31,670 / year median in Louisiana
+9% projected growth
Job Description
About Us WCK is a trusted, family run business specializing in foundation repair in the greater Baton Rouge region. We pride ourselves on integrity, quality workmanship and exceptional customer service. As a small team, every role is important and the office receptionist is the first point of contact for all our valued customers. The Role We are looking for a professional, highly organized, and friendly individual to manage our front office and provide essential administrative support. This role is crucial for ensuring smooth daily operations and maintaining the personal support our customers expect. Key Responsibilities Greet visitors and manage front desk operations with professionalism and warmth Handle multi-line phone systems, directing calls efficiently and courteously Manage calendar appointments, schedule estimates, and coordinate events using Google Calendar Perform data entry, filing, and document proofreading to ensure accuracy and organization Assist with office tasks such as updating records, typing contracts and job confirmations Support simple bookkeeping activities using QuickBooks and DocuSign software Provide customer support by answering inquiries promptly and maintaining excellent phone etiquette Support administrative functions including typing correspondence, managing emails, and updating records Coordinate with team members to ensure smooth workflow and timely completion of tasks Experience Proven office experience or administrative(1+ Year) background demonstrating strong organizational skills Familiarity with office management software such as Apple Pages, Excel, and Google Workspace (Gmail, Calendar, Drive) Experience handling multi-line phone systems and providing excellent customer service in a professional setting Bilingual abilities are highly valued to assist diverse client needs effectively Prior clerical experience including data entry, filing, proofreading, and calendar management preferred Knowledge of QuickBooks or bookkeeping experience is a plus Previous roles such as receptionist, personal assistant, or administrative assistant will be considered advantageous Strong computer literacy with the ability to adapt quickly to new software tools Excellent time management skills with the ability to prioritize tasks efficiently