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Cross Gates Family Fitness

Spa Receptionist - Francos

Pay: Not specified

Posted: 7 weeks ago

Location: Mandeville, LA (Onsite)

Last Updated: 3 weeks ago

Hours: Part-Time

Expires: 9/22/2026

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$31,670 / year median in Louisiana

+9% projected growth

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Job Description

Position:

Spa Receptionist -

Franco's Location:

Mandeville, LA Company:

Cross Gates Family Fitness/Franco's Athletic Club About Us:

Cross Gates Family Fitness is a Top 50 health and fitness club dedicated to providing exceptional experiences for our members and their families. With a strong focus on community and well-being, we are committed to promoting an active lifestyle in a welcoming environment. We offer tennis, racquetball, sport training, world class fitness centers, luxurious locker rooms, a spa, full service cafe, indoor basketball courts, numerous pools and a full suite of rooms for child care.

Job Description:

The Spa Receptionist is responsible for providing exceptional customer service to retail and spa patrons, maintaining a clean and organized retail environment, and executing visual merchandising tasks.

Responsibilities:

Welcome customers warmly and professionally, respond to inquiries, and furnish information about products and services Aid customers with product selection and checkout Uphold a clean and organized retail environment Carry out visual merchandising tasks, such as creating displays and arranging products Schedule appointments for spa services Answer phones and emails Administer customer accounts and records Address customer complaints and resolve issues Remain up-to-date on product knowledge and spa treatments Attend staff meetings, trainings and events as required

Requirements:

High school diploma or equivalent 2+ years of retail experience Experience in a spa or salon setting preferred Exceptional customer service skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Attention to detail and organizational skills Ability to multi-task and manage multiple priorities Availability to work weekends Must have experience with social media posting 20-25 hours per week

Benefits:

Free Club Membership 15% discount on club products and services Positive and supportive work environment How to

Apply:

Interested candidates should apply below. Cross Gates Family Fitness is an equal opportunity employer. Cross Gates Family Fitness is an E-Verify employer.