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Level Tech

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$31,670 / year median in Louisiana

+9% projected growth

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Job Description

Company Overview Level Tech is dedicated to providing durable, effective solutions for concrete and foundation issues, ensuring peace of mind for homeowners and businesses alike. Serving clients within a three-and-a-half-hour radius of our Monroe, Louisiana headquarters, we leverage the strength of the Foundation Supportworks network to deliver top-tier products and expert training. Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our team. In this vital role, front office operations, handle client interactions with professionalism, and support administrative functions that keep our office running smoothly. Your positive attitude and organizational skills will help create a friendly, efficient environment for clients and staff alike. Duties Greet visitors warmly and direct them appropriately, ensuring a positive first impression. Answer multi-line phone systems promptly, professionally, and courteously, directing calls or taking messages as needed. Manage appointment scheduling and calendar coordination to optimize office productivity. Perform data entry tasks accurately using spreadsheets, word processing, and productivity software such as Microsoft Office and Google Workspace. Maintain organized filing systems—both physical and digital—to ensure quick retrieval of documents. Provide excellent customer service by addressing inquiries via phone or in person with clarity and professionalism. Requirements Proven experience in support roles, preferably as a front desk receptionist Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry skills. Familiarity with multi-line phone systems and phone etiquette to handle high call volumes efficiently. Excellent organizational skills with the ability to multitask in a fast-paced environment. Experience with clerical tasks such as filing, proofreading, and document management. Knowledge of office management procedures, customer service principles, and administrative best practices. Technical proficiency in office productivity software including spreadsheets and calendar management tools. Join us to be part of a dynamic team where your organizational talents will make a real difference! We value your skills in creating a welcoming atmosphere while supporting our daily operations with efficiency and professionalism.
Expected hours:
40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Application Question(s): Can you pass a drug screening and back ground check
Experience:
Call center: 1 year (Required)
Work Location:
In person