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HC
Highland Clinic
Front Office Receptionist
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
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Based on Louisiana data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$31,670 / year median in Louisiana
+9% projected growth
Job Description
Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.
ESSENTIAL DUTIES
- Schedules, coordinates and reschedules patient's appointments.
- Greets and registers patients in a prompt, pleasant, and helpful manner.
- Verifies necessary patient demographic and insurance information
- Answers telephone, screens calls, takes messages, and provides information.
- Answers questions regarding patient appointments and testing.
- Collects deductibles and co-pays as required by insurance.
- Oversees waiting area, coordinate patient movement, reports problems or irregularities.
- Maintain patient confidentiality.
- Other duties as assigned by manager.