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MA
Massage and Wellness Collective
Front Desk Receptionist Wellness Space
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,509 / year median in Massachusetts
+8% projected growth
Job Description
Job Summary We are seeking a dynamic and welcoming Front Desk Receptionist to join our Wellness Space team. In this vital role, you will be the first point of contact for clients and visitors, creating a warm and professional environment that reflects our commitment to health and well-being. Your energetic approach and excellent communication skills will ensure smooth daily operations, efficient appointment scheduling, and exceptional customer support. Responsibilities Greet clients, visitors, and staff with enthusiasm, providing a friendly and professional first impression. Answer multi-line phone systems promptly, using proper phone etiquette, and direct calls efficiently. Manage appointment scheduling using calendar management tools, ensuring accurate and timely bookings. Maintain a clean, organized front desk area, including filing, data entry, and updating client records. Support administrative duties including client communication, follow-up calls, and basic office management. Handle inquiries about services offered at the wellness space via phone or in person with clarity and professionalism. Qualifications Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Experience answering multi-line phone systems with professionalism and courtesy. Demonstrated customer service skills with a friendly demeanor and strong communication abilities. Ability to manage time effectively while supporting front desk operations and client needs. Join us in creating an inviting space where wellness thrives! We value energetic individuals who are passionate about supporting others' health journeys through exceptional service and organizational excellence.