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Coppermine Fieldhouse LLC

Front Desk Associate- Coppermine Timonium

Entry-Level JobVerifiedNo experience needed

Career Insights for Receptionist

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Based on Maryland data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,886 / year median in Maryland

+2% projected growth

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Job Description

POSITION SUMMARY
: Front desk teammates are responsible for delivering an exceptional customer service experience to all customers and program participants. It is important for front desk teammates to be comfortable describing all programs to guests and respond quickly and professionally in all situations.
ESSENTIAL FUNCTIONS
Greet and assist all customers, potential customers, and staff in a courteous, professional and friendly manner. Be enthusiastic towards the children and their family. Assist existing and prospective customer regarding their individual registration and account needs. Signing new members up and handling basic billing. Provide program information and requirements in an accurate and courteous manner. Handles and resolves concerns and informs supervisor of unusual situations or unresolved issues. Answer phone with friendly and upbeat greeting. Sells snacks to customers Restock snacks and drinks Perform Daily Checklist for opening and closing procedures