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RH
Robert Half
Front Desk Coordinator
Career Insights for Receptionist
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Based on Maryland data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,886 / year median in Maryland
+2% projected growth
Job Description
We are looking for an experienced Front Desk Coordinator to support front office operations in Towson, Maryland. This Contract position is ideal for someone who creates a welcoming first impression while managing calls, visitors, and administrative tasks effectively. The right candidate will be organized, responsive, and comfortable handling a busy reception area in a fast-paced environment.
Responsibilities:
- Welcome visitors, clients, and staff with a courteous and detail-oriented approach while maintaining an orderly front desk area.
- Manage incoming calls through a multi-line phone system, directing inquiries accurately and efficiently to the appropriate contacts.
- Provide concierge-style assistance by answering general questions, offering guidance, and helping guests navigate the office environment.
- Monitor front office activity to ensure smooth day-to-day operations, including visitor check-in and communication with internal teams.
- Handle inbound phone inquiries promptly, taking clear messages and escalating urgent matters when needed.
- Support administrative tasks such as scheduling, basic recordkeeping, and other clerical duties that help the office run effectively.