A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
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Administrative Support Location:
Lansing, MI, United States Share:
Share with Email Share on Twitter share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin Quick Apply Now Save Job Saved Description Position Summary This position will be responsible for answering incoming calls, directing calls to appropriate associates, as well, as performing additional clerical duties. Position Duties/Responsibilities Greet and assist visitors, clients, and employees in a friendly and professional manner. Answer, screen, and direct incoming calls and emails promptly and accurately Manage and schedule room reservations. Support routine administrative processes related to branch operations, including documentation, reporting, and coordination of materials, packages, and transactions. Process cash and credit card payments and returns. Perform cash reconciliation and communicate with Finance department. Maintain inventory levels and issue expense purchase orders for uniforms, novelties, office and shop supplies, coffee, and store-event food; perform basic price-check research before ordering. Maintain reception and break areas, restock items, and handle seasonal decorating. Work on various projects and tasks for multiple departments as needed. Maintain invoicing and purchase order system for vendor payments. Perform related duties as assigned to deliver exceptional customer experience.
Supervisory Responsibilities:
No formal responsibility for supervising others
Position Requirements Required :
High School Diploma or GED 2 years of administrative experience
Preferred :
3+ year of receptionist or administrative experience in related industry Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Strong multitasking abilities, detail-oriented and self-motivated Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, and people at all levels inside and outside the organization Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister systems Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment Ability to work in a fast-paced environment Good communication skills, including verbal, written and listening skills Strong ability to communicates with management, coworkers, and customers/vendors Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents Other Requirements of Position Employee may act independently for reoccurring assignments, but supervision is readily available for unfamiliar situations or problems Major responsibilities do not typically require exercising independent judgment. Detailed instructions or established procedures are usually available as guidelines for most aspects of the job The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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