Front Desk Associate (Part-time 15-25 hours per week) IronBody Studios Madison Heights, MI Job Details Part-time $15 an hour 1 hour ago Benefits Employee discount Gym membership Flexible schedule Qualifications Computer operation Maintaining an organized workspace Interpersonal skills Phone communication Customer service Computer literacy Fitness sales Driver's License Attention to detail Cleaning Computer skills Event setup Full Job Description Front Desk Associate - Immediate Hire IronBody Studios | Madison Heights, MI Part-Time | $15/hour | W-2 About IronBody Studios IronBody Studios is a community-focused fitness and wellness studio in Madison Heights offering open gym access, group fitness classes, group training, personal training, specialty events, and more. Our Front Desk team is an important part of the IronBody experience. This is not a traditional role where you simply sit behind a desk and check people in. Front Desk Associates are active throughout the studio—supporting members, assisting with daily operations, maintaining the facility, answering questions, and helping ensure the gym runs smoothly throughout their shift. We are hiring immediately and looking for dependable, personable individuals who are comfortable working independently, enjoy interacting with people, and have an interest in fitness and wellness. Schedule & Availability Our primary weekday Front Desk shift blocks are: 6:00 AM-11:00 AM 11:00 AM-4:00 PM 4:00 PM-9:00 PM Applicants do not need to be available for every shift, but we are specifically looking for candidates with flexibility across multiple shift blocks . Candidates with broader morning, midday, and evening availability will receive priority consideration. Weekend & Holiday Requirements Must be available to work at least two weekends per month Some holiday availability is required Must be willing to occasionally pick up or cover additional shifts when available Flexibility across early morning, daytime, and evening shifts is strongly preferred Must be able to maintain consistent availability once a regular schedule is established We are looking for candidates interested in consistent, long-term part-time employment Responsibilities As a Front Desk Associate, you will: Welcome and check in members and guests while creating a friendly and professional environment Assist members with general questions, bookings, memberships, passes, and account needs Answer and appropriately handle phone and email inquiries Learn and confidently use our membership, booking, access, and internal communication systems Process purchases and assist with memberships, passes, and retail transactions Support prospective members who visit the studio for information, tours, or membership questions Assist instructors and trainers with class check-ins and basic studio needs Prepare studio spaces for classes and assist with resetting spaces afterward Maintain the cleanliness and organization of the Front Desk, studio, gym floor, restrooms, and common areas Complete routine cleaning responsibilities throughout each shift Restock supplies, amenities, and retail merchandise Complete assigned opening, closing, and administrative tasks Create or update basic studio signage and materials using Canva when needed Communicate facility concerns, member issues, or operational needs to management Assist with occasional IronBody events and off-site community activations Follow IronBody policies and procedures consistently while helping maintain a safe and welcoming environment Qualifications & Requirements Must be at least 18 years old Must have reliable personal transportation and a valid driver's license Must be legally authorized to work in the United States Previous customer service, hospitality, Front Desk, retail, fitness, or other people-facing experience required Fitness, gym, or wellness-related experience strongly preferred Comfortable actively using a computer throughout the shift Comfortable learning new scheduling, membership, and communication platforms Strong verbal and written communication skills Professional and confident when interacting with members and guests Highly organized with strong attention to detail Able to multitask and adjust priorities in a fast-paced environment Able to work independently and take initiative without constant direction Able to work with a sense of urgency when necessary Basic Canva experience preferred General fitness knowledge preferred Must be able to safely lift and move up to 50 lbs. Must be willing to obtain CPR/First Aid certification within 90 days of hire Must be comfortable occasionally assisting with off-site IronBody events and community activations Who We're Looking For The strongest candidate is someone who is naturally personable but understands that hospitality requires more than simply being friendly. We are looking for someone who notices what needs to be done, takes initiative, communicates clearly, and understands the importance of consistency and professionalism in a member-facing environment.

Strong candidates will:

Have experience in customer-facing environments Be comfortable speaking with new people Have strong computer and technology skills Have an interest in fitness and wellness Be dependable and punctual Be receptive to feedback and learn quickly Be comfortable cleaning and being physically active throughout a shift Be willing to help the team when additional coverage is needed Be interested in becoming a consistent, long-term member of the IronBody team Compensation $15.00 per hour This is a part-time W-2 position . Performance, reliability, increased responsibilities, and continued growth within the role may create opportunities for future pay increases, bonuses, and additional responsibilities. Team Benefits Complimentary IronBody Studios gym membership Discounted studio classes and training Employee discounts and additional team perks as available Opportunities to participate in IronBody events Professional development and growth opportunities within the studio Work within a fitness, wellness, and community-focused environment Interview Process Our hiring process may include: Application and availability review Approximately 30-minute phone screening In-person interview and observational Front Desk shadow Final hiring decision The in-person portion gives candidates an opportunity to see what a typical IronBody Front Desk shift actually looks like while allowing both sides to determine whether the position is the right fit. How to Apply Please apply directly through our careers page: ironbodystudio.com/careers Please complete the application in full and accurately indicate your availability. We are actively reviewing applications and interviewing for this position. Please Do Not Call the Gym Regarding Hiring All hiring and application communication is handled via email. Please do not call the IronBody Studios Front Desk regarding your application, interview status, or open positions. Our Front Desk staff are responsible for assisting members and managing studio operations and are unable to provide hiring updates by phone. Applicants who move forward will be contacted directly by our hiring team via email. We are actively interviewing and looking to fill this position immediately.

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Are you available to work Sat/Sun (please note 2 weekend, non-consecutive are required per month) 7:30a-12:30p or 12:30p-4:30p Are you available to work M-Th 6a-11a, or 11a-4p, or 4p-9p Fri 6a-12p, or 12p-6p on select days on the week?

Work Location:

In person