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MP
My Place Hotel, Days Inn, Comfort Suites
Front Desk Representative
Career Insights for Receptionist
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Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Superior Oasis provides travelers with a comfortable and welcoming environment, ensuring they are rested and ready for anything ahead. Our hotel offers all the amenities guests need to enjoy a relaxing stay, with locations conveniently situated to meet their needs. We are seeking an energetic and detail-oriented Front Desk Clerk to join our team. In this vital role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring smooth daily operations at the front desk. Your friendly demeanor and organizational skills will help create a positive experience for all visitors and team members. Duties Greeting guests warmly and assist with check-in and check-out procedures efficiently Manage multi-line phone systems to handle inquiries, reservations, and guest requests Maintain accurate records through data entry, filing, and proofreading of documents Handle customer support inquiries with professionalism and courtesy Perform clerical duties such as filing, photocopying, and maintaining office supplies Skills Strong computer literacy Excellent phone etiquette and customer service skills in a fast-paced environment Exceptional organizational skills with attention to detail and accuracy Ability to multitask effectively while managing time efficiently Join us as a Front Desk Clerk to be the welcoming face of our hotel! Your enthusiasm, organizational prowess, and dedication to service will help ensure every guest's stay is memorable. We value your skills in communication, and customer support—apply today to become part of our vibrant team!