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Joyology
Dispensary Front Desk Receptionist- Joyology Lake Orion (Full-time)
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Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
We're searching for someone who can handle a busy/rapid environment who is sociable, well-organized, fantastic at multitasking, and friendly. The ability to make a customer's day fantastic right away is crucial because you will be our customers' initial point of contact as a receptionist! The duties of the receptionist include developing patient profiles, checking in new and existing patients in accordance with state and CRA regulations, and providing general assistance as needed. Job Duties Verifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customers Checking customer purchasing allotments through POS system upon check-in Promoting the Joyology brand and getting customers excited about shopping at our location Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor Using proper greetings and salutations to all customers at all times Answering calls with professional and proper phone etiquette Provide customers with information regarding products, store hours and location, daily specials, website address, and more. Emphasizing our rewards system, campaigns, events, daily texts, etc. Show up to each scheduled shift timely and presentable Creating personable and memorable experiences for all store patrons Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area Supporting store management in an administrative capacity, as required Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols Monitoring customer ques at all times Keep all online/paper menus current with daily offerings Requirements
- Experience providing customer service for at least a year in a retail, sales, or hospitality setting
- Strong organization, multitasking, attention to detail, and follow-up abilities are required.
- Excellent communication and customer service abilities
- Must be able to collaborate well with others as a team member.
- Must be at least 21 years old.
- High school diploma or general education diploma (GED).