Veterinary Receptionist - Experienced North Suburban Veterinary Hospital Sterling Heights, MI Job Details Full-time From $23 an hour 20 hours ago Benefits Employee discount Retirement plan Qualifications Customer communication Interpersonal skills Animal catheterization Veterinary clinic experience Administrative experience Attention to detail Full Job Description Job Overview We are seeking a dedicated and experienced Veterinary Receptionist to join our dynamic veterinary team. In this vital role, you will serve as the first point of contact for clients and their beloved pets, ensuring a warm, professional, and efficient reception experience. Your expertise in veterinary administrative support, animal handling, and client communication will help create a welcoming environment where pet owners feel confident and cared for. This position offers an exciting opportunity to combine your passion for animal care with exceptional customer service skills, supporting our mission to provide outstanding companion animal medicine. Responsibilities Greet clients and their pets with enthusiasm, providing excellent customer service and ensuring a positive experience from arrival to departure Manage appointment scheduling using veterinary software, coordinating care for multiple patients efficiently Collect payments and process medical collections accurately while maintaining confidentiality and compliance with DEA and USDA regulations Handle front desk duties including answering phones, responding to client inquiries, and managing veterinary administrative support tasks Assist with animal restraint, kennel management, and basic animal husbandry to support veterinary procedures and patient comfort Support veterinary team members during medical-surgical procedures by preparing supplies, maintaining aseptic technique, and assisting with animal catheterization when needed Maintain detailed records of patient histories, laboratory results, and treatment plans in accordance with veterinary terminology standards Skills Proven experience as a Veterinary Receptionist or in veterinary clinic administrative support Strong knowledge of veterinary terminology, animal anatomy, and medical-surgical procedures Excellent client communication skills with the ability to explain pet care instructions clearly and compassionately Proficiency in veterinary software systems and Microsoft Office applications for record keeping and correspondence Ability to handle animals safely using proper restraint techniques; kennel experience is a plus Knowledge of drug enforcement regulations (DEA) and USDA regulations relevant to veterinary practice Experience with laboratory procedures, medical collection processes, and laboratory equipment operation Familiarity with dog handling, animal restraint techniques, and pet care best practices Basic understanding of equine experience is advantageous but not required Ability to work efficiently in a fast-paced environment while maintaining attention to detail Join our team where your skills will make a real difference in the lives of animals and their owners! We are committed to fostering a supportive work environment that values your expertise in veterinary medicine and customer service. This paid position offers an engaging opportunity for passionate individuals eager to contribute to compassionate pet care.

Pay:

From $23.00 per hour

Benefits:

Employee discount Retirement plan

Work Location:

In person