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QH
QUALITY HEALTH
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Overview We are seeking an energetic and detail-oriented Front Desk Receptionist for our Medical Office to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. The ideal candidate will demonstrate strong organizational skills and know medical terminology and have previous medical office experience and know medical health record systems and a friendly demeanor to create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management skills in a dynamic environment. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools Maintain organized filing systems, both digital and physical, supporting overall office organization and record keeping Assist with calendar management and scheduling appointments for staff or executives Support office management tasks including inventory tracking, supply ordering, and basic clerical duties Provide excellent customer support by responding to inquiries via phone or email and ensuring client communication is clear and professional Requirements Proven experience in office administration or front desk roles with strong clerical skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes Must know medical terminology and previous medical office experience a plus. Excellent computer literacy with the ability to quickly adapt to new software or technical tools such as QuickBooks or other productivity software Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional phone communication skills, including multi-line phone system operation and professional phone etiquette Bilingual abilities are highly desirable to effectively serve diverse client needs Previous experience in customer service or administrative support roles is preferred Ability to manage time effectively, prioritize tasks, and maintain accuracy in all responsibilities Join us as a Front Desk Receptionist where your proactive attitude and organizational expertise will help create a welcoming atmosphere while supporting our team's success!