Location Address:

7231 Sunwood Dr NW Ramsey, MN 55303-5190

Date Posted:

August 19, 2026

Department:

62349900

Allina Health Group Ramsey Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

Union Contract:

Non-Union-NCT Weekend Rotation:

None Job Summary:

Deliver exceptional customer service where it matters most-at the start of every patient's care journey. As the first point of contact as a Clinic Business Representative Associate, you'll create a welcoming experience while ensuring accurate, efficient registration that sets the tone for quality care. Ready to make every interaction count and build a career with purpose? Join our team today!

Key Position Details:

0.8 FTE (64 hours per two week pay period) 8-hour day shift No weekends

Job Description:

Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Principle Responsibilities Greets, welcomes, and performs the registration process with patients in person or by phone\nAppropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation.\nAssists patients with telephone encounters.\nIdentifies key words to initiate appropriate responses and de-escalation techniques as needed.\nDirects patients to appointment or procedure.\nCollects co-pays and/or remaining balances\nObtains signatures from patients as needed.\nResponds to questions regarding financial assistance programs.\nPerforms the End of Day reconciliation process.\nMay participate in the prescription refill order process as appropriate and in scope for position.\nManages and organizes the patient care lobby (or lobbies) and provides other department support\nCleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day.\nUnpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed.\nMay schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties.\nPerforms weekly downtime check.\nActive participation in staff meetings.\nOther duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description\nMinimum 1 year computer knowledge Preferred Qualifications High school diploma or GED\nExperience with Microsoft Office products (Word, Outlook)\nCustomer service, clerical, or other business office environment experience\nMedical terminology knowledge

Physical Demands Sedentary:

\nLifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range Pay Range:

$19.61 to $26.70 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

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