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La Quinta Inn & Suites Jackson,MO

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,342 / year median in Missouri

+6% projected growth

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Job Description

Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your organizational skills and technical proficiency will ensure smooth office functioning, efficient communication, and a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a dynamic team. Responsibilities Greet visitors professionally and direct them appropriately, ensuring a warm and welcoming environment. Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently using excellent phone etiquette. Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace. Handle appointment scheduling, calendar management, and coordinate meetings or events with precision. Perform clerical tasks including proofreading documents, managing correspondence, and processing invoices or payments with QuickBooks or bookkeeping software. Support office management by organizing supplies, maintaining cleanliness of the reception area, and ensuring all office equipment functions properly. Provide customer support by addressing inquiries via phone or email and assisting clients with their needs in a courteous manner. Requirements Proven experience in office administration or as a front desk receptionist with strong clerical skills. Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry tools. Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional communication skills, both verbal and written; bilingual abilities are a plus. Familiarity with multi-line phone systems and office management procedures. Experience with customer service, client communication, and phone etiquette to foster positive interactions. Technical proficiency in using productivity software, spreadsheets, calendar management tools, and basic bookkeeping applications like QuickBooks. Ability to handle sensitive information discreetly while maintaining high levels of accuracy in proofreading and data entry tasks. Join us as a Front Desk Receptionist to be an integral part of our team—bringing energy, professionalism, and organization to our vibrant workplace!
Pay:
From $15.75 per hour
Work Location:
In person