Join a compassionate and fast-paced veterinary team dedicated to delivering exceptional care for pets and their people! We're seeking a friendly, professional, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients and their beloved pets. As a key member of our front desk team, you'll play a vital role in providing outstanding customer service, supporting our veterinary staff, and ensuring a smooth and welcoming experience for everyone who walks through our doors.

Key Responsibilities:

Greet clients and pets with warmth and professionalism—both in person and over the phone Schedule appointments and manage the daily calendar for doctors and technicians Respond promptly to client inquiries via phone, text, email, and in-person interactions Provide accurate information about our services, products, and pet care procedures Handle check-ins and check-outs, including collecting payments and processing invoices Maintain detailed and accurate client records using veterinary software Triage client concerns and determine when to escalate issues to medical staff Support the team in maintaining a clean, organized, and efficient front desk area Work collaboratively in a dynamic environment with a wide variety of clients and their pets

What We're Looking For:

Prior experience in customer service or receptionist roles (veterinary or medical experience a plus!) Excellent communication and interpersonal skills Ability to multitask in a fast-paced setting Strong attention to detail and organizational skills A compassionate and patient demeanor—especially when dealing with nervous pets or emotional clients Comfort using computers and scheduling software (training provided)

Why You'll Love Working With Us:

Supportive, team-oriented culture Opportunities to learn and grow within the veterinary field Meaningful work that makes a difference in the lives of pets and their families Competitive compensation and benefits If you're passionate about animals, love helping people, and thrive in a busy, service-focused environment, we'd love to meet you!

Job Types:

Full-time, Part-time Pay:

$14.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person