Job Summary:

We are seeking a professional and customer-focused Front Desk Associate to be the first point of contact for customers and vendors at Larson Equipment Company & VL Classics. This position has opened up for us due to our Front Desk Associate being internally promoted. The ideal candidate will be organized, detail-oriented, bring familiarity with our industries, and have strong communication skills to ensure smooth front desk operations.

Responsibilities:

Greet and direct customers and vendors as they enter the showroom. Answer, screen, and forward incoming phone calls to the appropriate employee. Maintain the front entrance area in a professional and organized manner. Receive, sort, and distribute daily mail and other deliveries. Monitor common areas for cleanliness. Ensure that office supplies, cleaning supplies, and communal kitchen items are stocked and accessible as needed. Assist with customer check-out transactions as needed. Support Admin and Accounting staff by sorting, scanning, and filing documents for easy access Maintain credit card transactions for reconciliation. Other administrative related tasks as needed.

Qualifications & Experience:

High school diploma or equivalent; related coursework or certifications are a plus. Previous experience in a support or customer service position preferred. Proficiency in Google and Microsoft (especially Excel) software applications, along with competent computer & typing skills. Strong multitasking and time management abilities. Excellent organizational skills with attention to detail. Understanding of physical filing systems. Willingness to learn new software systems for admin and sales support. Knowledge of machinery, equipment, and attachments is a plus. Knowledge of classic cars is a plus.

Compensation, Benefits, and Hours:

Full-Time - 40 hours per week: Monday-Friday, approximately 8:00-5:00. Compensation will be between $15.00 - $18.50 per hour, depending on experience. Health, Dental, and Vision Insurance and PTO available after 90 days of employment. Why Join Us? Join a family-owned and operated business that values dedication and teamwork. Be part of a growing company with a strong reputation in heavy-duty equipment and classic vehicles. Enjoy a dynamic work environment where customer service and professionalism are valued. Potential for career growth within the company - position is open due to an employee promotion!

Job Type:

Full-time Pay:

$15.00 - $18.50 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): Describe your experience with Microsoft Excel and Microsoft 365 (Outlook, Word, Teams). What have you used them for, and how comfortable are you with learning new software programs on the job? Tell us about a time you handled a frustrated or demanding customer, client, or vendor. What did you do, and what was the outcome? This role involves juggling phone calls, walk-ins, and paperwork — including physical filing — often at the same time. How do you personally stay organized when handling multiple tasks or documents at once? This position supports multiple departments day-to-day, and a lot of the job is noticing what needs to be done without being asked — for example, keeping general and communal items stocked before they run out. Can you share an example of a time you took initiative without being told to? Describe any experience or knowledge you have with both our classic/vintage cars and our machinery/equipment industries. This position requires consistent attendance Monday-Friday, approximately 8:00-5:00, with an offered pay range of $15.00-18.50/hour. Do these parameters align with your expectations? If not, please explain.

Education:

High school or equivalent (Required)

Experience:

Customer Service and/or

Front Desk:

1 year (Preferred)

Work Location:

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