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CAMBRIA HOTEL

Front Desk Receptionist

Pay: $30,160/yr

Posted: 06/22/2026

Location: Morrisville, NC (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/7/2026

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Based on North Carolina data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,974 / year median in North Carolina

+11% projected growth

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Job Description

Front Desk Receptionist

CAMBRIA HOTEL - 4.0

Morrisville, NC Job Details Full-time $14 - $15 an hour 9 hours ago Benefits Employee discount Qualifications Computer operation Customer communication Guest relations Hotel and accommodations guest check-in Employee relationship building Hotel and accommodations guest inquiries High school diploma or GED Hotel and accommodations guest check-out Attention to detail Hotel and accommodations guest issue escalation Hotel and accommodations guest complaints handling Full Job Description Job Summary The Front Desk Representative is responsible for delivering exceptional guest service by managing check-ins, check-outs, reservations, and guest inquiries. This role ensures a smooth and welcoming experience for all guests while maintaining hotel policies and operational standards. Key Responsibilities Greet guests warmly and professionally upon arrival and departure Perform check-in and check-out procedures accurately and efficiently Handle reservations, cancellations, and room assignments Respond to guest inquiries, requests, and complaints in a timely and courteous manner Process payments, post charges, and reconcile daily transactions Maintain accurate guest records in the Property Management System (PMS) Coordinate with housekeeping and maintenance to ensure room readiness Promote hotel amenities, services, and local attractions Follow safety, security, and confidentiality procedures Assist with audit tasks and reports as required Qualifications Previous hotel or customer service experience preferred Familiarity with hotel PMS systems (e.g., Choice Advantage, Opera, OnQ, etc.) Strong communication and interpersonal skills Basic computer skills (Microsoft Office, email, POS systems) Ability to multitask and work in a fast-paced environment Flexible availability including weekends, evenings, and holidays Skills & Competencies Excellent customer service and problem-solving skills Professional appearance and positive attitude Attention to detail and accuracy in handling cash/credit transactions Ability to remain calm under pressure Team-oriented mindset Work Environment Requires standing for extended periods May require lifting up to 20 lbs Must be able to work varied shifts

Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount

Work Location:

In person