Front Desk Receptionist We're looking for a warm, organized, self-motivated, and dependable person to join the front desk team at our busy acupuncture and herbal medicine practice. We are a queer-women-owned acupuncture practice with locations in Asheville and Greenville, and we care deeply about creating a welcoming, inclusive, and comfortable environment for both our patients and our team. This is not just a "sit at the front desk and answer the phone" job. We're looking for someone who naturally notices what needs to be done, takes initiative, can juggle multiple things at once, and is comfortable figuring things out when there isn't always someone standing over them telling them what to do. This is a part-time position, 3 shifts per week with room to grow. Shifts currently needed are Mondays 8-2, Wednesday 1-6ish and Saturdays 8-2. Starting pay is $19-$21/hour depending on experience , with room for the right person to grow into additional responsibilities as the practice grows. What You'll Be Doing Greeting patients and creating a genuinely warm, welcoming experience Answering phones, responding to emails, scheduling appointments, and helping patients with questions Checking patients in and out and processing payments accurately and confidentially Supporting practitioners and helping keep the clinic running smoothly throughout the day Managing multiple tasks and priorities at once without becoming overwhelmed Taking initiative with things that need to be done — you see it, you handle it Troubleshooting everyday problems and finding solutions rather than waiting for someone else to fix them Helping with general office operations, including stocking, organizing, tidying, and keeping the clinic looking and feeling cared for Assisting with insurance verification, billing, and insurance-related questions — experience with healthcare or insurance billing is a definite plus Creating and posting approximately 2 social media posts per week about acupuncture, herbal medicine, wellness, and the practice Helping with other marketing, administrative, and operational projects as needed Working closely with a small team where everyone pitches in