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Atlantic Brain and Spine PA

Front Desk Receptionist

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Based on North Carolina data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,974 / year median in North Carolina

+11% projected growth

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Job Description

Role and Responsibilities The medical office assistant will have a minimum of one-year experience and be an integral part of the patient care team. This is a full-time position, and will handle the use of confidential information. This position will cross cover between check-in and check-out.
Primary duties are as follows:
Greet patients and visitors, in person or on the telephone Registration of patient accounts Process outgoing referrals Scheduling of patient appointments Payment collections and postings Optimizes patient's satisfaction, provider time and treatment room utilization by scheduling appointments Notifying providers and clinical staff of patient's arrival Scanning medical records in the EMR, including but not limited to paper documents and CD images Protects patient's rights by maintaining confidentiality of personal and financial information Answers the telephone Maintain the cleanliness of the reception area Additional duties as assigned