Front Desk Receptionist EndureLash + Brow Pro Studios Wilmington, NC Job Details Part-time From $14 an hour 10 hours ago Benefits Employee discount Qualifications Staff supervision Team leadership Cash register Payment Processing Systems Retail store experience Stocking POS systems Wireless sales Time management Full Job Description Job Overview We are seeking a dedicated and customer-oriented Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, time management, and the ability to handle various administrative tasks efficiently. Duties Greet guests upon arrival and provide a warm welcome. Manage check-in and check-out processes efficiently, ensuring accuracy in guest information. Handle appointments and inquiries via phone, email, and in-person with professionalism. Maintain an organized front desk area, including stocking supplies, loading and folding laundry as needed. Assist guests with any requests or issues during their stay, demonstrating excellent problem-solving skills. Implement cancellation/rescheduling policies and accurately explain to clients protocols and/or answer questions about services provided Process payments using POS systems and ensure all transactions are recorded accurately. Collaborate with other departments to ensure guest satisfaction and smooth operations. Requirements Previous experience in a customer service role; experience in retail sales or wireless sales and knowledge about the beauty industry is preferred but not required; quick learner is a plus Strong time management skills to handle multiple tasks independently in an efficient manner. Familiarity with POS systems and administrative duties. Leadership qualities to supervise staff and assist in product and service knowledge. Excellent communication skills, both verbal and written. Ability to work flexible hours, including weekends and holidays as needed. Saturday availability is a must. Weekend shifts are rotating. A positive attitude with a commitment to providing outstanding guest experiences. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will have the opportunity to grow within a dynamic environment!

Job Type:

Part-time Pay:

From $14.00 per hour

Benefits:

Employee discount Ability to

Commute:

Wilmington, NC 28405 (Required) Ability to

Relocate:

Wilmington, NC 28405: Relocate before starting work (Required)

Work Location:

In person