Front Desk Receptionist - Nelson Mandela & Benson West Kids Can After School Kids Can Community Center - 3.5 Omaha, NE Job Details Part-time From $15.50 an hour 23 hours ago Benefits Paid time off Employee assistance program Professional development assistance Referral program Qualifications Access control systems CPR Certification Educational administrative software Interpersonal skills Customer service Student database management Filing Student information system High school diploma or GED Driver's License First Aid Certification Customer engagement Security system monitoring (security system operation) Time management

Full Job Description Position Summary:

Front Desk Nelson Mandela & Benson West Locations Days:

Monday -

Friday Time:

3pm-6pm - Nelson Mandela & Benson West Locations Kids Can Community Center is a non-profit organization founded in 1908. Our mission is to educate, engage, and inspire children through early childhood care and out-of-school experiences. The Receptionist position has the overarching responsibility of creating a welcoming, supportive, and safe environment by monitoring building access, greeting families and guests, answering and directing phone calls, managing student check in/check out, and receiving parent payments. This position reports directly to the Office Manager.

Essential Functions:

• Provide exceptional customer service through face to face and phone interactions.
• Maintain facility security by following safety procedures and controlling building access using security and controlled access systems.
• Greet, welcome, and direct guests to the appropriate person or area as soon as they arrive at our facility.
• Answer door, screen, and forward incoming guests.
• Develop understanding of basic business functions to provide accurate information in-person and via phone.
• Supports continuity among work teams and team members by documenting and communicating actions, irregularities, and continuing needs.
• Perform and/or support staff in other clerical duties such as photocopying, photocopy trouble shooting, filing, and faxing.
• Contributes to team first environment by proactively supporting all business functions.
• Utilize City Span student information website to support attendance tracking, childcare payments, and appropriate student releases to support program teams.
• Maintain working knowledge and understanding of student releases to ensure all children are released to the appropriate guardians.
• Maintain strict confidentiality with student and agency information.
• Receive payments and communicate balances with parents in accordance with agency policies and procedures. Qualifications
• High School Diploma or GED (required).
• A valid driver's license and reliable transportation is required. Hiring is contingent upon approval from the Nebraska Central Registry of Child Abuse and Neglect, Nebraska Adult Protective Services Registry.
• Have or obtain within 90 days CPR/First Aid certification. Required Skills
• Customer focused, service-oriented attitude.
• Ability to learn and implements various software for student information management and facility security among others.
• Strict adherence to professional attitude and appearance.
• Excellent verbal and written communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills with the ability to prioritize tasks.

Ongoing/In-Service Requirements:

• Maintain active CPR/First Aid certification.
• Attend ongoing software trainings to maintain familiarity with updates and changes.

Physical & Mental Requirements:

• The receptionist is frequently required to operate a computer and file/retrieve documents. The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending.
• Prolonged periods of sitting at a desk.
• Must be able to lift up to 15 pounds at a time.

Note:

This is a general outline of the nature and level of work being performed and is not an exhaustive list of responsibilities, duties, and skills required.

Job Type:

Part-time Pay:

From $15.50 per hour

Benefits:

Employee assistance program Paid time off Professional development assistance Referral program Application Question(s): Do you have a valid Highschool Diploma/GED? Can you work 2pm-6pm Monday through Friday? Bilingual in English and Spanish (fluent)?

Experience:

Customer service: 2 years (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person