Guest Relations Coordinator — J Walker Salon & Spa Luxury, Legacy, and Loving Leadership Await Be the Reason Someone's Day Gets Better—Including Yours. I want to work somewhere I'm proud to call home. I want to be valued for my excellence. I want to make an impact every single day. Welcome to J Walker Salon—a place where luxury meets love, and where you're not just part of a team, but a family. If you're a seasoned, tech-savvy, self-starter who thrives in high-energy environments and believes in delivering the gold standard to both clients and colleagues… this is the opportunity you've been waiting for.

WHY J WALKER IS UNLIKE ANYWHERE YOU'VE WORKED BEFORE

We believe that when your outer self looks great, your inner self shines. This is more than our tagline—it's the heartbeat of our culture. You'll join a supportive, high-performing team that truly cares about each other. Here, the little details matter, and every member is empowered to make the lives of clients and co-workers better, every day.

BENEFITS & PERKS

• 401(k) with Company Match
• Paid Time Off
• Employee Discounts
• Flexible Schedule
• Competitive Pay (starting at $20/hr)

Note:

We want you to thrive here, at the end of 90 days you should not only competent but confident. We assess your compensation regularly and it will only go up from here.

• Support for Professional Growth
• Opportunities to Make a Real Impact—on clients and your team

WHO THRIVES HERE

• You're a self-starter who loves people and loves action.
• You "connect the dots"—seeing needs before they're spoken, and delivering solutions that surprise and delight.
• You hold yourself and others accountable, building trust and excellence into every interaction.
• You care deeply: about clients, about your work, and about your teammates.
• You understand that high-end service is about both what you do and how you do it—gracefully, efficiently, and always with heart.

THE ROLE

GUEST

RELATIONS COORDINATOR

Your mission: support the seamless operation of our salon & spa and help every guest leave happier than when they arrived. You'll be the first and last impression many people have of J Walker—and you'll set the tone for what luxury, connection, and true care look like.

DAY-TO-DAY RESPONSIBILITIES

• Greet clients with warmth, professionalism, and genuine enthusiasm.
• Answer phones, manage reservations, and handle financial transactions accurately and efficiently.
• Guide guests through every step of their visit, from coat check to refreshments to re-booking their next appointment.
• Connect service providers and clients, ensuring seamless communication and follow-through.
• Educate guests about our luxury treatments, memberships, and promotions.
• Maintain a sparkling, welcoming reception area.
• Problem-solve and anticipate needs in a fast-paced, dynamic environment.
• Use salon software (Zenoti or similar), basic MS Office, and even post on social media when needed.

YOU'LL SUCCEED IF YOU

• Have at least 3 years' experience in a salon, spa, or luxury guest service environment.
• Are autonomous, adaptable, and coachable—always learning, always leading.
• Thrive on making things better for others (clients and coworkers alike).
• Live within 15 miles of our flagship location.

BONUS POINTS IF

• You have experience with Zenoti or similar salon management software.
• You're social media savvy and comfortable with sales/merchandising.
• You hold a college degree (preferred but not required).

WE INVITE YOU TO APPLY IF

… You're not just looking for a job—you're ready for a calling. At J Walker, you'll be celebrated for your skill, your heart, and your drive. You'll be surrounded by a supportive, loving team that's committed to growth—yours and theirs. And you'll have a daily impact that goes far beyond the salon chair. Ready to make your mark? Apply with your resume and a cover letter sharing your goals and why you love making people feel good. J Walker Salon — Elevate Your Craft. Expand Your Impact. Experience the Difference.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) Employee discount Paid time off Application Question(s): Do you live within 15 miles?

Experience:

Zenoti :

1 year (Preferred) Ability to

Commute:

Bernardsville, NJ 07924 (Required) Ability to

Relocate:

Bernardsville, NJ 07924: Relocate before starting work (Required)

Work Location:

In person