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Fette Ford & Kia
Automotive Receptionist/BDC
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Based on New Jersey data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,335 / year median in New Jersey
+6% projected growth
Job Description
Fette Ford Kia is looking for a friendly, organized, and customer-focused Receptionist / Service BDC Representative to join our team. In this role, you'll be the first point of contact for customers, answering phones, greeting guests, scheduling service appointments, and assisting with inbound sales and service inquiries. Automotive Receptionist / BDC Responsibilities Answer and direct incoming phone calls Greet customers and provide outstanding customer service Schedule and confirm service appointments Follow up with customers regarding appointments and inquiries Assist with basic sales and service BDC activities Maintain accurate customer records and appointment information Automotive Receptionist / BDC Qualifications Strong communication and customer service skills Organized with great attention to detail Comfortable using computers and phone systems Automotive dealership experience is a plus, but not required Positive attitude and professional appearance