Date posted: October 2, 2026

Pay:

$21.00 - $23.00 per hour Job description: Date posted: April 15, 2026

Pay:

$21.00 - $23.00 per hour Job description: Seeking an experienced, well-organized, motivated individual to help with front desk, administrative duties, and social media of a busy and exciting Medical Spa in Albuquerque, NM.

Job Duties Include:

Answering multiple phone lines and screen incoming phone calls in a professional manner. Handle patients with a positive attitude at all times Ensuring the client checkout process is completed with strong attention to detail to ensure accuracy Assist the provider Rebooking clients for their next visit during checkout Follow established procedures and routines to ensure consistency Keep the lobby area clean and organized to make a good first impression on our clients Ensure the highest standards are upheld to give our clients the best experience possible Learning about our products and services to answer client questions Manage and oversee the direction and flow of patients to ensure the daily schedule runs efficiently and on time. Ensure patient information is updated, accurate and complete in EMR (an electronic medical record). Keep front reception area and exam rooms organized, clean, and well-stocked. Ensure restrooms, waiting areas, kitchen, and front desk areas are clean and tidy at all times. Operate e-fax, printer, scanner Respond to incoming patient inquiries via email and phone calls Collection of patient's medical information Disburse mail and packages Confirm patient appointments daily Ensure the office is properly stocked with brochures and office supplies Participate in in-office events and seminars outside regular business hours Arrive on time and stay until finished with the current patient(s) Knowledge of products, procedures, and services Freya's Lair provides Continue education of products, procedures, and services Freya's Lair provides Stay up to date on current product/services specials, prices and packages offered by Freya's Lair Maintain proper dress code Assist in maintaining company social media platforms

Job Qualifications:

Must have great over the phone customer service skills Professional demeanor Flexible, enthusiastic, and self-directed. Strong attention to detail and organizational skills Excellent written and verbal communication skills Strong customer focus with a caring attitude Exceptional computer skills including knowledge of Excel, Word, and EMR. Creative thinker with the ability to identify and solve problems Ability to function well both independently and as part of a team Ability to multitask under pressure and be highly responsive to patients & team members. A history of excellence in communication: active listening, & problem-solving Demonstrated ability to work independently as well as part of a team - required Must manage a patient tracking system that is updated daily

Benefits:

Employee discount Health insurance

Experience:

Customer service: 2 years (Required)

Work Location:

In person

Benefits:

Employee discount Health insurance

Experience:

Customer service: 2 years (Required)

Work Location:

In person

Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) Employee discount Health insurance

Work Location:

In person