About Us:

SHK Physical Therapy and Rehab Services is a trusted outpatient rehabilitation clinic dedicated to helping patients restore function, improve mobility, and enhance their quality of life. We pride ourselves on providing exceptional patient care in a friendly and supportive environment.

Job Description:

We are looking for a Bilingual Front Desk Receptionist (English/Spanish) to join our growing team. The ideal candidate will be friendly, professional, and able to communicate clearly with both English and Spanish-speaking patients. You will be the first point of contact for our clinic, responsible for providing excellent customer service and ensuring smooth office operations.

Responsibilities:

Greet and assist patients in a courteous and professional manner Answer and direct phone calls, schedule and confirm appointments Verify insurance coverage and collect co-pays/payments Maintain and organize patient records and documentation Communicate with therapists and staff to ensure efficient patient flow Handle administrative tasks such as faxing, scanning, and data entry Maintain a clean and welcoming front desk area

Qualifications:

Excellent communication and customer service skills Proficient in computer use, scheduling software, and Microsoft Office Ability to multitask and work in a fast-paced environment Friendly, dependable, and professional demeanor Benefits (for full-time employees): Competitive pay (based on experience) Paid time off and holidays Supportive team environment Opportunity for career growth in healthcare SHK Physical Therapy & Rehab Services provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Pay:

$16.00 - $18.00 per hour

Work Location:

In person