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Prodose Inc.

Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,570 / year median in New York

+9% projected growth

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Job Description

Job Summary We are seeking an energetic and highly organized Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, applicants and team members. Your technical proficiency with office management software, Microsoft Office Suite, and data entry will ensure smooth daily operations. The ideal candidate is bilingual, (English/Spanish), possesses strong organizational skills, and has prior office or administrative experience. This position offers an exciting opportunity to contribute to a dynamic team while developing your professional skills in a fast-paced environment. Responsibilities Greet visitors warmly and professionally, ensuring a positive first impression of the organization. Manage multi-line phone systems, screen calls, and direct inquiries efficiently using proper phone etiquette Handle scheduling tasks including calendar management and appointment setting for staff and clients. Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Google Workspace and Microsoft Office Assist with office management duties such as supply inventory, filing systems, and assisting in sample preparation and processing. Generate, process and follow up on all POs for office supplies, corrugated and raw materials for manufacturing and packaging operations. Provide customer support by addressing inquiries promptly via phone or email, ensuring excellent client communication Support administrative tasks including proofreading documents, word processing, liaising with Finance regarding accounts payable and managing correspondence with attention to detail. Experience Previous office or clerical experience is required; experience as a front desk receptionist is highly desirable Demonstrated proficiency with computer literacy including Microsoft Office (Word, Excel), Google Workspace, spreadsheets, and data entry tools Strong organizational skills with the ability to multitask efficiently in a busy environment Excellent phone communication skills paired with professional phone etiquette Bilingual (English/Spanish) abilities are preferred to serve diverse client, applicant and employee needs effectively Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! We value proactive individuals who thrive on helping others and maintaining efficient office operations in a supportive environment. We are an Equal Opportunity Employer.
Pay:
$18.00 - $22.00 per hour
Benefits:
Health insurance
Work Location:
In person