Bilingual Front Desk Receptionist (Spanish Speaking) Mental Health Providers of Western Queens, Inc. - 3.0 Woodside, NY Job Details Full-time $21 an hour 1 day ago Qualifications Spanish Microsoft Outlook Interpersonal skills Medical office experience HIPAA Medical scheduling High school diploma or GED Full Job Description Job Objective The receptionist is the point person to welcome patients. Under the supervision of the Associate Office Manager maintain the services on time. Answer phone and maintain the patients and clinician's schedules. Duties & Responsibilities

• Welcome and greet patients and visitors in person
• Keep the front desk and waiting area clean and organized
• Request the patients to sign into the daily log-in sheet.
• Take new intakes and apply the proper procedures
• Maintain the patient appointments on schedule by notifying clinicians of patients' arrival
• Schedule appointments, collect co-pays, and provide receipts following established procedures
• Answer the phone in a timely and courteous manner and direct calls to the correct departments
• Organize and maintain the MD schedules
• Create and maintains patient accounts accurately by obtaining, recording, and updating personal and financial information .
• Obtain revenue by recording and updating financial information, collecting patient charges, filing, and expediting third-party claims
• Follow daytime and nighttime operating procedures designed for the clinics
• Work one Saturday every 4 weeks according with the beginning of the year calendar (open and closing procedures for a day)
• Assist clinicians, staff, visitors, and patients as needed
• Protect patients' rights by maintaining the confidentiality of medical, personal, and financial information. Follow HIPAA guidelines
• Provide patients transportation and have the proper documentation
• Responsible of mailing, faxing, and sending out all documents
• Liaise with Associate Office Manager, Staff and Clinician of the agency to ensure team support. Including assisting with any type of inquires
• Adhere to policies and procedures during all activities
• Assigned miscellaneous Requirements

Education:

High School Degree or Associates

• Minimum of 2 years of work experience in a clinic setting
• Outstanding communication skills
• Bilingual Spanish a plus
• Ability to work as a team player

Knowledge of MS Office, Excel, Outlook Pay:

$21.00 per hour

Experience:

Medical office: 2 years (Preferred)

Language:

Spanish fluently (Required)

Work Location:

In person