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Cornerstone Counseling of Ashland
Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,905 / year median in Ohio
+5% projected growth
Job Description
Job Summary We are seeking an Evening Receptionist to join our team at Cornerstone Counseling of Ashland! This dynamic role is essential in creating a welcoming environment for visitors, clients, and staff during evening hours. As the first point of contact, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service with a positive attitude. Your organizational skills and office management experience will ensure smooth daily operations while maintaining a friendly and efficient atmosphere. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced setting. Responsibilities and Qualifications Greet clients warmly, ensuring they feel welcomed and attended to promptly Manage front desk activities, including scheduling appointments, handling mail, collecting payments, answering phones, and assisting our counselors Assist with office management tasks such as filing, data entry, and document proofreading to ensure accuracy Support client communication through clear and friendly interactions, both in person and over the phone Maintain organization of office supplies and ensure the reception area remains tidy and inviting Utilize Microsoft Office programs for word processing, calendar management, and basic administrative tasks Provide customer support by addressing inquiries efficiently and professionally while demonstrating excellent phone etiquette Flexible evening hours and Saturday availability Minimum 1 year experience in a medical office Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills Excellent organizational skills with the ability to multitask effectively in a fast-paced setting Exceptional customer service skills with a friendly demeanor and professional phone reception abilities Experience with multi-line phone systems, clerical tasks, typing, proofreading, and calendar management is highly desirable Strong communication skills to interact confidently with clients, and the office team Ability to handle confidential information discreetly while abiding by all HIPAA regulations Join us as an Evening Receptionist to be the welcoming face of our organization! Your enthusiasm, organizational talent, and dedication will help create a positive environment for everyone who walks through our doors. We value your contribution to our team's success!