Provide exceptional front-desk service at Wags N Wiggles by creating a welcoming experience for clients and their pets while managing appointments, customer needs, and daily daycare operations! Customer Service & Client Relations Provide friendly, professional customer service while building strong client relationships and encouraging repeat business. Assist customers with scheduling appointments, answering questions, and providing information about services. Welcome clients and provide facility tours while ensuring customers and their pets feel comfortable and cared for. Phone & Appointment Management Answer incoming phone calls and make outbound calls to confirm appointments. Schedule and manage boarding, grooming, and daycare appointments. Communicate appointment details, service information, and special requests to clients. Check-In & Check-Out Check clients in and out for dog boarding, grooming, and daycare services. Document detailed notes regarding requested services and client instructions. Recommend additional services based on client and pet needs. Data Entry & Record Keeping Enter and maintain accurate health records, special requests, and boarding/grooming information. Keep client and pet records organized and up to date. Pet Care & Handling Safely handle dogs of various breeds, sizes, and temperaments. Maintain a safe, welcoming, and caring environment for pets and their owners. Lift and handle dogs weighing up to 50 lbs.

Employment Details Job Type:

Part-time Pay:

$12.50-$13.00 per hour

Job Types:

Full-time, Part-time Pay:

$12.50 - $13.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Front desk : 1 year (Preferred) Ability to

Commute:

Springfield, OH 45504 (Required)

Work Location:

In person