About us RiverFront Studios is a small business in Waterville, OH. Our goal is to provide a creative community where students learn life-long skills in music and art, boost their confidence, and can authentically be themselves around other students and a team of adults that share their love for the arts.. RiverFront Studios is seeking a part-time friendly and organized individual to join our team as a Front Desk Receptionist. This role plays a vital part in creating a positive and welcoming environment for students, parents, and visitors. The Front Desk Receptionist will be responsible for greeting students, handling administrative tasks, answering phones, ensuring the safety and well-being of students, and providing exceptional customer service. The ideal candidate should possess excellent interpersonal skills, strong organizational abilities, and a passion for the arts.

Responsibilities:

Greet and welcome students, parents, and visitors in a warm and professional manner. Make sure new students are registered in the studio database and all necessary information is collected Efficiently handle incoming calls, providing accurate information, and directing calls to the appropriate staff members. Maintain a clean and organized front desk area and waiting room, ensuring a professional and inviting atmosphere. Monitor and ensure the safety of students during drop-off and pick-up times, coordinating with parents and instructors as needed. Engage in friendly conversations with students and parents, fostering a positive and supportive atmosphere within the studio. Assist with scheduling and managing student appointments, lessons, and other activities. Respond to inquiries from students and parents regarding classes, tuition fees, scheduling conflicts, and general information about the studio. Maintain student attendance records, updating and tracking student progress as needed. Coordinate with instructors and staff to ensure effective communication and smooth operations within the school. Assist with basic administrative tasks as needed each week. Collaborate with the management team to implement and improve front desk procedures and policies. Stay up-to-date with studio events, performances, and promotions, effectively promoting them to students and parents. Handle and resolve student and parent concerns or complaints in a professional and courteous manner, escalating issues as necessary.

Qualifications:

High school diploma or equivalent Previous experience in customer service, reception, or administrative roles is preferred. Excellent verbal and written communication skills with the ability to interact effectively with diverse individuals. Strong interpersonal skills, displaying a friendly and welcoming demeanor at all times. Ability to multitask and prioritize tasks in a fast-paced environment. Proficient computer skills, including knowledge of basic office software and the ability to learn new software systems quickly. Attention to detail and strong organizational skills to maintain accurate records and efficiently manage administrative tasks. Ability to work independently and collaboratively as part of a team. Flexibility to work evenings and weekends, as needed.

Job Type:

Part-time Pay:

$15.00 per hour

Work Location:

In person