The Front Desk employee will provide a high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the practice requirements. The Front Desk employee is responsible for managing patient flow in the office, by moving patients through predetermined schedule of appointments. This position is primarily located in Broken Arrow, OK but will travel to cover our other 4 locations. (Grove, Sallisaw, Sand Springs, McAlester) The Front Desk employee will provide a high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the practice requirements. The Front Desk employee is responsible for managing patient flow in the office, by moving patients through predetermined schedule of appointments.

Essential Functions:

Welcomes patients and visitors to the medical office by greeting patient and visitors in person and on the telephone; answers inquiries or refers questions to the appropriate staff member Schedules appointment for the providers to optimize patient satisfaction, provider time and most effective utilization of examining and treatment rooms Prepares a daily schedule of examinations or treatment Endeavors to keep patients on schedule by reminding provider of service delays Maintains reception area in neat and orderly condition Opens and sorts all office mail Delivers outgoing mail to post office at end of day May assist other staff members with their duties as workload dictates Insurance verification and collection of co-pays Provides positive customer relations in dealing with patients, families, physicians, members of the healthcare team, referral sources, services agencies and others Adheres to all department/facility policies

Requirements and Qualifications:

Ability to communicate effectively both verbally and in writing Basic office skills: Computer skills are essential Close attention to detail Ability to work in a stressful environment Consistent attendance is required to assure that the client facilities' needs and patient needs are met To comply with all client facilities' policies, procedures and practices To comply with all policies and to uphold our standards of excellence while on assignment at our client facilities Strong multi-tasking skills Strong organizational skills Ability to work collectively in an office setting and independently on assigned tasks

Education and Experience:

Minimum of a High School diploma. At least one-year relevant experience and/or training. Knowledge of ICD-10 and CPT billing codes a plus.

Additional qualifications:

Special Skills:

Possess ability to work independently/autonomously and interdependently with other health care professionals. Possess effective communication skills and interpersonal skills with patients, families and members of health care team.

Physical Demands:

Works in a fast-paced medical office. Interaction with others may be constant and interruptive.

Position Type/Expected Hours of Work:

This is a full-time position in a reference clinical setting. The employee must be available during the "core" work hours of 8:00 am to 5:00 pm, Monday through Friday.

Travel:

Frequent travel is required within this position, see locations above.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you understand this is a floating travel position? You may be required to travel to another clinic with short notice.

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location:

On the road