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Advance Dental Smiles
Front Desk Receptionist/secretary
Career Insights for Receptionist
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Scorecard
Based on Pennsylvania data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,254 / year median in Pennsylvania
-0% projected decline
Job Description
Job Overview:
- We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our dental office, providing exceptional customer service and administrative support.
Duties:
- Greet and welcome patients and visitors with a friendly demeanor
- Answer and manage incoming calls, schedule appointments, and direct calls to the appropriate person
- Assist with patient registration and maintain patient records
- Handle insurance verification and billing tasks
- Manage office correspondence, including emails and faxes
- Maintain a tidy reception area and ensure cleanliness
- Assist with filing, scanning, and organizing documents
Experience:
- Proven experience as a Front Desk Receptionist or similar role
- Knowledge of dental office procedures is a plus
- Strong phone etiquette and customer service skills
- Proficiency in computerized systems for scheduling and record keeping
- Ability to multitask in a fast-paced environment
- Excellent communication and interpersonal abilities This is a great opportunity for someone who enjoys interacting with people, has strong organizational skills, and thrives in a dynamic work environment.
Job Types:
Full-time, Part-time Pay:
$17.86- $19.